Returns

HOW CAN I BOOK A RETURN?
You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is counted from the day of the delivery of the last good(s) in your order. In order to exercise your right of withdrawal, you must notify us (Bali Vibez Accessories, Inh. Nadin Lorenz, Pfarrstraße 24, 08280 Aue, acccessoires@balivibez.com) by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

To meet the withdrawal deadline, it is sufficient that you send your notification concerning the right of withdrawal before expiration of the withdrawal period.

Effects of Withdrawal
If you withdraw from this Agreement, we shall refund all payments we have received from you, except for the additional costs arising from choosing a different delivery method than our standard free delivery we offer, immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this refund, we will use the same means of payment as you used in the original transaction, unless otherwise expressly agreed with you; In no case will you be charged refund fees. We may withhold refunds until the goods are returned to us or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Model Withdrawal Form
(If you wish to cancel the contract, please fill out this form and send it back.)

– To Bali Vibez Accessories, Inh. Nadin Lorenz, Pfarrstraße 24 , 08280 Aue, accessories@balivibez.com
– I / We (*) hereby give notice to withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following services (*)
– Ordered on (*) / received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only when notified on paper)
– Date

(*) Delete as appropriate.


Returns Policy created with the Trusted Shops Legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.
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